Returns & Exchanges
We want you to be fully satisfied with your purchase from the Lana Del Rey Official Store; if you are not, we accept returns on most items within 30 days of delivery. Please ensure that all products are returned in their original condition, including original packaging and all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing